Sharlene is a design leader trusted to lead enterprise change when outcomes, delivery, and executive confidence are on the line, without compromising experience.

$110M+ in ACV influenced

Enterprise transformation strategy and executive alignment at Salesforce Ignite

£18B AUM recovered against a £28B gap

Service and operating model redesign for a global insurer

10,000+ manual hours eliminated annually

Workflow automation and experience redesign for Morningstar Managed Portfolios

AI workforce frameworks adopted at enterprise scale

Used in C-suite workshops, client pitches, and Dreamforce programming

500+ senior leaders engaged

Executive workshops and talks across financial services and healthcare

Past Roles

 
 

2012-2013

Senior Art Director, Acquity Group 

Led creative direction for global brands to strengthen market presence and deliver measurable business results. Collaborated closely with client executives to connect design strategy with business goals and customer engagement.

Key highlights:

  • Drove $10M in new business through strategic pitch direction and storytelling.

  • Increased brand awareness through integrated creative campaigns.

  • Streamlined creative review cycles by 12%, improving delivery speed and quality.

 

2010-2012

Lead Digital Designer, GA Communication (Merge World)

Led omnichannel strategy and creative direction across major healthcare and pharma brands. Partnered with commercial, medical, and marketing teams to translate insights into engagement programs, sales enablement tools, and HCP education that drove measurable growth across channels.

Key Highlights

  • Led omnichannel strategy turning insights into segmentation, journeys, and channel plans

  • Built scalable sales and HCP engagement tools

  • Directed integrated web, app, email, and social programs

  • Delivered HCP education campaigns

 

2005-2010

Freelancer

Select Clients:
A5 Group, Agency MSI, Chicago Creative Partnership, Diet Strychnine, Gyro Chicago, Hartford Design, Hoffman York, Kaplan Financial, Manifest Digital, Leo Burnett, Segura Inc.

 

2005

Font Technician, T26 Type Foundry

Supported type designers in producing and refining digital fonts for commercial release. Assisted with character set development, technical cleanup, and quality assurance across multiple formats to ensure consistent rendering and performance. Collaborated on testing, spacing, and kerning refinements to maintain the foundry’s design standards.

Community & Volunteering

 

Design Museum of Chicago

Auxiliary Board Member, 2024-2025

 

My Block My Hood My City

Volunteer 2019-2025

 

iMentor

Volunteer Mentor 2018-2020

 

AIGA Chicago

National in-house committee, 2016 - 2017

Vice President of Parternships, 2015 - 2016

Programming Director, 2014 - 2015

Mentor, 2012 - 2017

 

Girls Do Hack, Adler Planetarium

Lab leader, speaker, volunteer 2013-2015

 

Hacking Health, Toronto

Volunteer designer, 2012

 

School of The Art Institute of Chicago

Student Union Galleries
Communications Director, 2005

 

I'm committed to shaping the future I believe in and giving back to the community. I have a passion for education. Partnering with design organizations and Chicago Public Schools, I’ve helped create design programs for high schoolers. I’ve worked as a mentor offering guidance to high schoolers looking towards college. I helped to strengthen STEM education for young women through the Adler Planetarium.

Giving back is a powerful way to drive meaningful change and is a source of profound joy and satisfaction. I believe in the city of Chicago and also spend my time helping to beautify it, make it safer, and join communities.