Introduction
AI Impact Framework
Background
Salesforce has a diverse range of customers with different technological literacies and capabilities. The speed of AI development is overwhelming, and they don't know where to start. This framework was developed to help stakeholders explain to decision-makers how and where AI would best help an organization.
Results
Used company-wide successfully, at Dreamforce 2023, it was shared in conversations with customers and CXOs to generate opportunities resulting in over $70MN in ACV between customers like Bank of America, State Street, or PNC Financial Services.
